949T Privacy Policy

This page explains what 949T does with the details you hand over when you open an account, add money, or message live chat for help. It is written for players in Bangladesh and includes the wallets we work with: bKash, Nagad, Rocket, Upay and bank transfer. Read it once before you register, so you know what is kept and what you can ask us to change later.

Your wallet company and your bank keep their own records under their own rules. When money moves through bKash or Nagad, that company sees the transaction on its side, and nothing on this page changes how they handle it. Our job is the account itself: who holds it, what was played, and what came out.

What this policy covers

This policy covers the 949T website and the Android app. It applies from the moment you open the sign-up form and stays in place for as long as an account exists. If you close an account, the parts about payment records and document reviews keep working for the periods shown further down.

Each heading below answers one question. The sections run in the same order as the life of an account: signing up, playing, withdrawing, then asking us to remove something.

Details we hold about your account

Most of the record comes straight from you. The rest is created as you play. The table below lists the five groups we store.

Why we keep those details

Every item on that list is used for a job. If a detail stops being useful for a job, it stops being collected.

• Running your account. Signing you in, showing a correct balance, and keeping the bet history in order.
• Moving money. Matching a deposit to the right account in about 4 minutes, and sending a withdrawal back to the number it came from.
• Meeting our duties. Keeping proof that age and name were checked before a first withdrawal, with document review taking up to 12 hours.
• Stopping abuse. Spotting duplicate accounts, bonus farming, and accounts shared between two or more people.
• Answering you. Looking up what happened in a session when you contact live chat, instead of guessing.

Cookies and small files we set

The website sets a few small text files in your browser. One keeps you signed in, one remembers your language and display choices, and measurement files show us which pages load slowly on mobile networks. We do not sell cookie data or use it to follow you around other sites.

You can clear cookies from your browser settings whenever you like. Clearing the sign-in cookie logs you out and resets saved display choices. The app stores the same kind of file locally and removes it when you uninstall.

Who sees your information

Staff see only what their task needs. A support agent can open your account and chat history to fix a payment problem, but cannot raise a withdrawal limit without a second check by someone senior. Access is logged, so every look at a file leaves a trace.

Outside our team, three groups may see parts of your record: the wallet companies and banks that move your money, the game studios that report round results, and the reviewers who examine documents before a first withdrawal. Each receives the minimum needed for that task. Player lists are not sold, and your mobile number is not passed to advertisers.

How long records stay on file

Records stay while an account is open. After a closure request, most details are deleted or made unreadable, but money trails and age checks must stay provable for a set time, so those groups are kept longer.

Your choices and requests

You can ask to see what we hold, correct a mistake, or close the account. Send the request through live chat, which is staffed at every hour, and give the mobile number on the account so the agent can find the right file.

1. Open the request. An agent logs it and confirms you with a code sent to the registered number.
2. We answer. A request to see or correct details comes back in the same chat once the check is done.
3. Closure comes last. A balance must be paid out first, so the minimum withdrawal of ৳500 is sent before the file is closed. Most cash-outs finish in about 22 minutes.

How 949T protects your account

Passwords are stored scrambled, so nobody on our side can read yours. Traffic between your phone and our servers is encrypted, and no screen we control asks for a wallet PIN or a one-time code.

You hold the other half of that. Use a password you have not used on another site, keep the app updated, and tell live chat the same day if your number changes or your phone is lost. A phone left unreported for a few days is the most common way an account ends up in someone else's hands.

Children and under-18 visitors

Accounts are for adults only. A date of birth is collected at sign-up, and a National ID card, passport, or driving licence is checked before a first withdrawal. If a reviewer finds an account held by someone under 18, play stops and any balance goes back through the payment route it arrived on.

When this page changes

This page is edited when a payment route is added, when the app changes the way it stores a sign-in, or when a rule behind the record changes. The version at this address is always the current one. If an edit affects details you have already given, a note appears in your account messages before the change takes effect.

Questions about privacy

Start with live chat for anything on this page. It runs all day and all night, and the agent can open your record while you talk. If your question is about a document review, say so at the start, so the chat is passed to the person handling your file.

There is no email address on this site, and that is deliberate. Chat keeps each answer in one thread with a transcript you can ask for, which is easier to follow than a mailbox for both sides.