949T FAQ: Straight Answers About Accounts, Money and Play
Most messages that reach our chat desk are about a payment that did not land, a withdrawal waiting on a document, or a bonus that turned out smaller than expected. The answers below are the ones we type out every day, written down so you can read them at your own speed.
What you are agreeing to when you play
One account per person causes more trouble than anything else on the site. Your account is tied to your own name, your own mobile number and your own wallet, and lending it to a friend or a cousin breaks the terms. If two people share a handset, each still needs a separate number, because cash-outs go back to the wallet that made the deposit.
Players must be 18 or older. If an account is opened below that age it is closed and any balance not yet staked is returned. Nothing here is a promise of income: every round is chance-led, and the money you put in should be money you can lose without touching rent, school fees or a loan repayment.
Balance comes in two kinds. Cash can be withdrawn once the account has passed its first document check. Bonus funds cannot leave until they are turned over on games, and asking for a withdrawal mid-turnover simply removes the bonus part and leaves your own money on the account.
Money in, money out: how the cash side works
Deposits start at ৳350 and open with bKash, Nagad, Rocket, Upay or a bank transfer. Send the amount from a wallet registered in your own name, then paste the transaction ID into the deposit screen. Most of these land in about four minutes; one sent after midnight can sit until the wallet settles the next morning.
Withdrawals start at ৳500 and return to the same wallet or bank account. An ordinary request clears in roughly 22 minutes. The first one takes longer, up to two hours, because a person reads the documents rather than a machine.
When a payment does not show
Take a screenshot of the wallet confirmation and open live chat. Do not send the same amount a second time, because a duplicate usually means a manual refund and a much longer wait. A payment made from somebody else's number cannot be credited to your balance, and the money goes back to whoever sent it.
Limits that move as you play
Every new account starts on Classic, which allows ৳90,000 out per day. Monthly turnover of ৳20,000 lifts you to Plus and ৳170,000 a day, Prime at ৳68,000 allows ৳310,000, and Elite at ৳230,000 allows ৳570,000 with a manager on chat.
| Item | What applies |
|---|---|
| Smallest deposit | ৳350 |
| Smallest withdrawal | ৳500 |
| Daily withdrawal ceiling | ৳90,000 on Classic |
| Deposit to balance | About 4 minutes |
| Wallet cash-out | About 22 minutes |
| First cash-out | Up to 2 hours during the document check |
| Document review | Up to 12 hours from upload |
| Welcome bonus | 175% on the first deposit, up to ৳30,000 |
| Turnover on bonus funds | 15 times the bonus value |
949T bonus rules in plain words
A first deposit collects 175% extra, capped at ৳30,000, and that extra arrives as bonus funds rather than cash. It has to be staked 15 times over before any of it converts. Later top-ups can take the 19% reload, daily cashback returns 0.9% of the day's net loss, and a friend who signs up with your code earns you ৳475 once their first deposit lands.
The bonus is optional. A player who intends to withdraw quickly is usually better off asking chat to skip it, because leaving turnover half-finished costs you the whole bonus amount.
The app: what it does and what it needs
The 949T app is a free Android build, version 3.7.11, sized at 41 MB, and it needs Android 8.0 or newer. You install it as an APK from our download page. iPhone owners play through the browser, since the build is Android only for now. The lobby, the wallet and the chat are the same as on desktop, with one difference that matters on a weak connection: page data is kept on the phone, so screens open without waiting on a fresh download each time.
Ask us first: the questions chat sees most
How long does sign-up take?
Around three minutes. You enter a mobile number, a password and a name that matches your wallet, then confirm the SMS code. Nothing is charged at that point, and the first deposit can wait until you have walked through the lobby.
Can two people in one house play?
Yes, as long as each has a separate number, wallet and photo ID. A shared handset is fine. The case that gets both accounts closed is two players on one mobile number.
I forgot my password. What now?
Use the reset link on the sign-in page and confirm with the SMS code sent to the registered number. If that number has changed, chat cannot move it for you on the spot; you will be asked for the ID used at sign-up before the account details are updated.
Why was my deposit not credited?
Usually the transaction ID was mistyped, or the payment came from another person's wallet. Open live chat with the wallet screenshot and the amount. A traced deposit is normally on the balance within the hour.
When does a withdrawal arrive?
A wallet cash-out is usually finished in about 22 minutes. The first request on any account passes a document check and can take up to two hours. Bank transfers add settlement time set by the bank, which sits outside our control.
What papers do I need before the first cash-out?
One photo ID: a National ID card, a passport or a driving licence, with a name that matches the account. The review takes up to 12 hours, often less, and the same document is not requested again afterwards.
Do I have to take the welcome bonus?
No. Ask chat to leave it off if you want the whole balance withdrawable from day one. Bonus funds carry 15 times turnover and disappear if you cash out before finishing, so a short session is cleaner without them.
How do I raise the daily withdrawal ceiling?
Turnover decides it, not a request. Reaching ৳20,000 a month in stakes moves you to Plus, ৳68,000 to Prime and ৳230,000 to Elite, each with a higher ceiling and a larger birthday credit.
The APK will not install.
Android 8.0 is the floor. On newer phones the install usually stops because the browser is not allowed to install unknown apps: open Settings, find the browser, switch that permission on. The file is 41 MB, so a weak line may need a second try from the app download page.
Which cricket markets can I bet on?
Pre-match and in-play on BPL, internationals and franchise leagues, with 1X2, session lines and player markets. Limits sit on each market separately and shift with the match, so the price before the toss is rarely the price at the death.
How do I complain about something on 949T?
Put it in live chat and ask for the message to be logged, then keep the reference number. A dispute over a settled bet is checked against the round history held by the game provider, so quoting the round ID in your first message saves a day of back and forth.
Is the 949T app safe to install?
Take it from our own download page only, never a mirror site. The file we serve is signed, asks for storage and network access and nothing unusual, and shows 3.7.11 on the settings screen once it runs.
If your question is not here, the home page overview covers the lobby and the wallets in more detail, and the sign-up page walks through the form field by field. Live chat is staffed around the clock for anything that needs a person.